VIKTORIIA KOSHELYUK

Results-Driven Software Engineer | Observability & Automation Specialist
Finestrat, ES.

About

Results-driven Software Engineer with over 3 years of experience specializing in observability, monitoring, and data analysis, committed to enhancing system reliability and performance. Expertly develops automation solutions and leverages advanced observability tools, including AI-driven solutions, to optimize complex cloud environments. Passionate about staying ahead of industry trends and applying innovative technologies to support data-driven decision-making in dynamic, large-scale systems.

Work

EPAM Systems
|

Software Engineer

Remote, Ukraine, Ukraine

Summary

Drove system reliability and performance optimization by enhancing observability in cloud-based Azure environments and developing automation solutions.

Highlights

Optimized performance and ensured robust system reliability by enhancing observability in cloud-based Azure environments.

Developed and implemented Python automation scripts, streamlining workflows and improving operational efficiency for monitoring tasks.

Led the Operational Intelligence Community, fostering knowledge sharing on observability best practices and enhancing monitoring strategies across diverse teams.

Designed and implemented scalable cloud solutions in collaboration with cross-functional teams, directly addressing specific organizational needs.

Configured and maintained critical observability tools including Grafana, Splunk, and New Relic to proactively identify and resolve performance bottlenecks.

EPAM Systems
|

Data Engineer Trainee

Remote, Ukraine, Ukraine

Summary

Completed an intensive data warehousing and business intelligence program, developing scalable solutions with AWS to enhance ETL pipelines and deliver actionable insights.

Highlights

Completed a 170+ hour intensive DWBI training program, mastering data warehousing principles and business intelligence methodologies.

Developed scalable data solutions leveraging AWS services to significantly enhance ETL pipelines and optimize analytics workflows.

Assessed complex business requirements using logical reasoning to produce actionable, data-driven insights for reporting solutions.

Implemented robust data management best practices, ensuring system scalability, reliability, and high-performance standards.

Managed and processed large datasets to ensure accuracy and relevance for critical reporting and analytical solutions.

HS-Soft
|

Support Specialist

Yuzhne, Odesa Oblast, Ukraine

Summary

Provided customer-centric technical support and developed comprehensive training resources, significantly improving client satisfaction and operational efficiency.

Highlights

Delivered swift and effective resolution for complex technical issues, consistently ensuring high customer satisfaction.

Cultivated strong client relationships by managing direct interactions, gathering requirements, and providing tailored solutions.

Developed and provided comprehensive training materials, facilitating the efficient onboarding of new employees.

Reduced new hire onboarding time by 20% through improved technical documentation and structured training initiatives.

Secondary School
|

Teacher of English and German

Yuzhne, Odesa Oblast, Ukraine

Summary

Led a team of educators and developed customized curricula, significantly enhancing student learning and school-wide educational practices.

Highlights

Developed and delivered customized English and German lessons, effectively accommodating diverse student learning needs and improving engagement.

Led a team of 10 teachers as Head of the Methodological Association, fostering collaboration and coordinating successful school-wide initiatives.

Organized and implemented educational projects that enhanced learning practices and institutional effectiveness.

Education

Odesa National Academy of Telecommunications
Odesa, Odesa Oblast, Ukraine

Master's Degree

Automation and Computer-Integrated Technologies

International Humanitarian University of Odesa
Odesa, Odesa Oblast, Ukraine

Specialist Degree

English and German Translation

Languages

English
German
Ukrainian
Spanish

Skills

Programming & Automation

Python, Terraform.

Cloud Platforms

Google Cloud, AWS, Microsoft Azure.

Data & Analytics

SQL, Tableau, NRQL.

Agile Project Management & Version Control

Jira, GitLab, BitBucket.

System Administration

CI/CD pipelines.

Conversational AI & Prompt Engineering

Crafting Prompts, Chatbot Development, Telegram Bot Solutions.

Observability & Monitoring

Grafana, Splunk, New Relic, Datadog, Prometheus, Dynatrace, ELK.

Projects

Cloud Monitoring Solutions

Summary

Implemented and configured observability tools in Azure, including AI-powered solutions, for real-time performance analytics.

Disinformation Detection Initiative

Summary

Collaborated on a project utilizing machine learning to analyze pro-Russian disinformation, enhancing information security.

Telegram Chatbot Development

Summary

Designed and delivered Telegram chatbots for diverse clients, creating user-friendly interfaces and automating high-volume user journeys.